What personal data do we collect?
  • Identification Info (KYC)
  • Financial Info
  • Details of Your Interactions with Us
  • Device-Specific Info
  • Professional or Employment Info
How do we collect data?
  • Online (like our app, website, or social media)
  • Offline (through partners and third parties)
  • Permissions on your mobile devices
Why do we collect your personal data?
  • Confirming Your Identity (KYC)
  • Efficiently Providing Services
  • Personalizing and Communicating Offers
  • Conducting Research and Managing Risks
  • Improving Customer Service and App Performance
Who do we share your personal data with?
  • GCash Employees and Affiliates
  • Carefully Selected Partners and Service Providers
  • Financial Institutions and Fraud Prevention Partners
  • Relevant Government Authorities and Regulators
Read your Privacy Notice
What are your rights regarding your data?
You've got rights when it comes to your data, including being informed, accessing, objecting, erasing, rectifying, porting, and filing complaints. If you want to exercise your rights, just reach out to us:

Call: 2882 (Customer Care)
Chat: Gigi (Chatbot)
Visit: Help Center (Website)
Access: Privacy Choices (GCash App)