GCoach AI Terms and Conditions
GCoach AI is an AI-powered financial literacy feature within the GCash application (the “GCash App”). It uses artificial intelligence technology to provide personalized learning experiences on personal finance, savings, investments, and other finance-related matters.
All GCash verified users may use the GCoach AI.
Users can access the GCoach AI by tapping the floating GCoach AI icon found in the GInvest, GSave, GFunds, and GStocks PH pages. Below is a sample of the access point.
Yes, GCash will review and analyze your conversations with GCoach AI to improve its products, services, and business practices. In line with this, please avoid sharing any personal and sensitive personal information to ensure that your privacy and security are protected
If you experience issues with GCoach AI or its responses, you may report an issue by following these steps:
You may delete the conversation by following these steps:
Delete previous conversations from main chat interface
Delete previous conversation from chat history
Delete current conversation
Delete all chat history
Deleting your chat history will permanently remove all data from our servers. Deleted chat conversations can no longer be retrieved by the user or by GCash.
You may:
- Select from the suggested categories and questions
- Submit feedback
- View your chat history
- Delete a conversation
You acknowledge that the GCoach AI’s answers or contents are generated by artificial intelligence. The information from the GCoach AI may not be entirely accurate, error-free, or up-to-date. GCash does not guarantee specific financial results nor the accuracy, completeness, or timeliness of the information provided by GCoach AI. It is provided as-is without any warranties or guarantees of accuracy.
The GCoach AI is not an investment adviser and its contents should not be considered as professional or personalized advice. We encourage you to seek professional guidance and verify the information independently before making decisions based on GCoach AI’s contents. Any financial decisions made based on the information provided by GCoach AI are solely the user's responsibility and at your own risk.
You acknowledge and agree that G-Xchange Inc. and its affiliates and subsidiaries, and its and their respective business partners, service providers or other third-party partners contracted for the purpose of conducting its business operations, shareholders, directors, officers, employees, agents, representatives, assigns, and any party acting under their direction or on its and their behalves (“GCash Group”), disclaim any liability for damages or losses resulting from your use of the GCoach AI or your reliance on GCoach AI’s contents.
GCash Group is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the GCoach AI, including but not limited to any financial losses.
The foregoing are the terms and conditions for the use of GCoach AI (“GCoach AI Terms”). By using the GCoach AI, you are signifying that you have read, understood, and agree to be bound by the GCoach AI Terms, GCash App Terms, and the Privacy Notice, which are deemed incorporated herein.
