GXI is fully committed to effectively preventing and addressing fraud and illegal activity within the Gcash platform. It actively identifies the causes of fraud and illegal activity and promptly responds to protect its millions of active users.
As one of the biggest financial institutions in the country, GXI is responsible for safeguarding the everyday transactions of millions of Filipinos.
In this endeavor GXI rigorously complies with the demands from regulators and other government stakeholders. It also safeguards its goodwill from the reputational risk caused by incidents of fraud and illegal activity. Lastly it actively innovates to stay ahead of bad actors and criminal syndicates with the goal of protecting the public.
The following terms and conditions have been drafted with these circumstances in mind and with the firm expectation that our partners actively share in these goals and aspirations.
You can download the latest Anti-Fraud and Illegal Activity Terms and Conditions via the link below:
Anti-Fraud and Illegal Activity Terms and Conditions (Version Date: 1 Jan 2025)